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360° support from launch to long-term growth

Software is never finished. We keep what we build (or what you already run) secure, up to date and improving, with a team that knows your product.

Why it matters

Agencies hand off code and disappear. Dependencies age, security issues pile up and small bugs become big outages.

  • Agreed response times and a named team

  • Security patches and dependency updates on schedule

  • Monthly reports on uptime, issues and improvements

  • A roadmap to keep the product growing

What's included

End to end, one team.

Engineers working together in an open office
01
Monitoring
Uptime, performance and error monitoring around the clock.
02
Maintenance
Bug fixes, dependency upgrades and framework updates.
03
Security
Patching, vulnerability scans, backups and recovery drills.
04
Improvements
A monthly budget for new features and UX improvements.
05
Scaling
Performance tuning and infrastructure scaling as you grow.
06
AI upkeep
Model upgrades, prompt and evaluation updates as AI providers change.

How it works

Four steps to launch.

  1. 01

    Onboard

    Audit the codebase, infrastructure and documentation.

  2. 02

    Stabilise

    Fix urgent risks and set up monitoring.

  3. 03

    Maintain

    Scheduled updates and fast response to issues.

  4. 04

    Improve

    Quarterly roadmap reviews with your team.

FAQ

Good questions

Do you support software you did not build?

Yes. We start with a paid audit so we understand the system before we commit to response times.

What are your support hours?

Monitoring runs 24/7. Response times are agreed per plan, with critical-issue cover available.

Let's build

Have a project in mind?

Tell us what you're building. We reply within one business day.